Order Status • Has my order shipped? Orders ship within 5 to 6 business days but in many cases can be sooner. • Where do you ship from: Charlotte, NC • What carriers do you use for shipping? UPS and USPS • How do I change quantities or cancel an item in my order? You can change product quantity, delete or add items at anytime before the checkout process is completed. • How do I track my order? Right after the order is shipped, you will receive a tracking number via email. • My order never arrived. Please contact us at: 888-206-5951. We will go over the shipping address to confirm that it is correct. If order is lost, we'll need to file a claim with the carrier. • An item is missing from my shipment. Contact us immediately so we can review the order. While we check our copy of the pick list, you'll want to as well, inspect the package for damages incurred during transit. • When will my backorder arrive? An approximate time for backorders will be denoted on the invoice.
My Account • How do I create an account? In the top right hand corner of the home page, please visit the following link: Register • How do I edit my account information? Simply log in to your account, make the necessary revisions, then click the update button. • How much is my shipping? Shipping cost is determined at the time your order ships out. If you want a reasonably close approximation before the order ships, we are happy to assist with this matter. • I forgot my password. A link will be sent to you via your email to re-create your new password. • How do I return my product? Returns are accepted within 30 days of purchase. The return address is: Precision Products Co., Inc. attn: returns 156-D River Hwy Unit 176 Mooresville, NC 28117 • I received the wrong product. Please notify us as soon as possible so we can make the necessary adjustment. • What is your return policy? Returns: within 30 days of purchase. • When will MY order ship? In most cases, within 5 or 6 business days or sooner.
Guarantees • Low Prices We guarantee and committed to make every effort to keep prices low.. • Privacy Policy Please visit the following link: Privacy • Security We keep your personal information private and secure. When you make a purchase from Precision Products, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s).
