FAQ ( Frequently Asked Questions )
Find quick answers to your questions below...
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will MY order ship?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Low Prices
Privacy Policy
Pricing and Billing
Is there a minimum order?
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I find my product?
How do I navigate the site?
Additional Support and Information
Do you drop-ship orders?
How long has PrecisionProducts.us been in business?
I am from New York, and will be coming down to NC in the winter time to sell at some markets and shows. Do I need to provide PrecisionProducts.us with a resale certificate?
I live in the state of North Carolina, when can I place my first order?
I'm turning 17 years old next week, can I buy from PrecisionProducts.us?
Is the PrecisionProducts.us sales team highly knowledgeable in regards to product features and benefits?
Is your customer service staff at PrecisionProducts.us well trained and can competently handle all business related issues?
My wife and I do craft shows around the country, will you drop ship orders to these events?
Where can I sell these products?
How do I contact you?